Your Service Engineer

I’m the man you see whenever you bring in your appliances for repairs at our Customer Care Centre. I feel a sense of achievement whenever I’m able to complete a challenging repair and resolve a customer’s problem.

Sometimes, I don’t even have to do anything for something to work! Once, a customer brought in a blender for repair, only to find out that the attachment wasn’t properly attached and the blender was, in fact, functioning well.

I’ve been a service engineer for 9 years and have gained a lot of experience in taking care of your appliances. Here are a few tips that can help with the maintenance and care of your appliances. You want them working for a long time to come!

Always use the original attachments and accessories that came with the appliance to avoid a malfunction or compromising the appliance’s performance.

Empty your vacuum cleaner’s dust container and replace the dust bag regularly to avoid poor suction and choking the airway.

Always clean and descale your coffee machine whenever you’re prompted, so your coffee tastes good with the perfect milk froth.

When I’m not fixing appliances, I enjoy taking care of my health and relationships. I go for walks with my family and friends, and meet up with them regularly to explore new places to eat. I also spend me-time catching up on the latest news and watching documentaries. It’s good to remember to take care of all areas of our lives, just like how we take care of your appliances!