How do I clean the drain pump in my washing machine?

Before cleaning the drain pump in your washing machine, it is important to disconnect the power supply. Open the service flap on the machine and allow the water to drain off from the tube. Unscrew the pump cover and place a towel underneath to catch any remaining water. Carefully inspect the pump for any foreign objects.

If the impeller cannot be turned, there may be an obstruction in the pump. In such cases, please contact our customer service department at +65 6751 5000. We also recommend watching our instructional video on how to clean the filter and drain pump in your Bosch washing machine.

To the video

Get in touch

We’re here to help, before and after your purchase.

Customer Care Centre

Address: 38C Jalan Pemimpin, #01-01, Singapore 577180

Open from Mon - Fri, 8.30am - 5.30pm (Closed on Sat, Sun and PH).

Customer Care Hotline

Phone: +65 6751 5000

Monday to Friday: 9am to 6pm Saturday: 9am to 1pm (Closed on Sun and PH)

Help is on the way

Arrange a visit for any date and time convenient for you.

Locate the rating plate

Identify your appliance to find your E-Nr (model) and FD (producion) number. You need these for product registration and booking your repair service.