How do I clean the pump in my washing machine?

Cleaning the pump in your washing machine is easier than you may think. Begin by unplugging the washing machine and ensuring that there is no power supply. Open the service flap and allow any remaining water in the drain hose to drain off. Unscrew the pump cover and carefully inspect for any foreign objects.

If the impeller cannot be turned, it is possible that something has become jammed. In such cases, please contact our customer service at +65 6751 5000. You can also watch our instructional video that provides guidance and tips on unblocking the pump in your Bosch washing machine.

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Address: 38C Jalan Pemimpin, #01-01, Singapore 577180

Open from Mon - Fri, 8.30am - 5.30pm (Closed on Sat, Sun and PH).

Customer Care Hotline

Phone: +65 6751 5000

Monday to Friday: 9am to 6pm Saturday: 9am to 1pm (Closed on Sun and PH)

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Self-help videos

Find out how to do simple troubleshooting for your appliance by exploring the video library.

Locate the rating plate

Identify your appliance to find your E-Nr (model) and FD (producion) number. You need these for product registration and booking your repair service.