Our dishwashers are fitted with a self-diagnosis system, which in the rare case of a fault will help to report what the problem is. If the E19 or F19 error code appear on the appliance display it means that there is a problem with the dispenser or an internal valve. We recommend that you do not try to resolve the issue on your own at home due to health and safety reasons. Please close the water tap and switch off the appliance. Book an engineer visit to have a professional rectify the problem.

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Get in touch

We’re here to help, before and after your purchase.

Customer Care Centre

Address: 38C Jalan Pemimpin, #01-01, Singapore 577180

Open from Mon - Fri, 8.30am - 5.30pm (Closed on Sat, Sun and PH).

Customer Care Hotline

Phone: +65 6751 5000

Monday to Friday: 9am to 6pm Saturday: 9am to 1pm (Closed on Sun and PH)

Help is on the way

Arrange a visit for any date and time convenient for you.

Locate the rating plate

Identify your appliance to find your E-Nr (model) and FD (producion) number. You need these for product registration and booking your repair service.

Self-help videos

Find out how to do simple troubleshooting for your appliance by exploring the video library.