How do I descale my washing machine?

We suggest using the Bosch recommended washing machine cleaner. It has been thoroughly tested in Bosch washing machines and delivers optimal cleaning results.

We strongly advise against using household products that contain acid or vinegar to descale your washing machine. These substances can damage the rubber parts of the machine. Additionally, it is important to ensure that you use an adequate amount of washing detergent. Please refer to the instructions provided by the detergent manufacturer for the correct dosage.

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Get in touch

We’re here to help, before and after your purchase.

Customer Care Centre

Address: 38C Jalan Pemimpin, #01-01, Singapore 577180

Open from Mon - Fri, 8.30am - 5.30pm (Closed on Sat, Sun and PH).

Customer Care Hotline

Phone: +65 6751 5000

Monday to Friday: 9am to 6pm Saturday: 9am to 1pm (Closed on Sun and PH)

Help is on the way

Arrange a visit for any date and time convenient for you.

Self-help videos

Find out how to do simple troubleshooting for your appliance by exploring the video library.

Locate the rating plate

Identify your appliance to find your E-Nr (model) and FD (producion) number. You need these for product registration and booking your repair service.