Arrange an engineer visit

Before we send an engineer to your home, we will need certain details about your appliance. We will require the appliance's E-NR and FD-NR.

The E-NR is the appliance's model type. The FD-NR number tells us the production details.

Both of these can be found on the appliance rating plate.

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In case of further inquiries please contact us via our service hotline [service tel. number] or email: [service email adress]"

Get in touch

We’re here to help, before and after your purchase.

Customer Care Centre

Address: 38C Jalan Pemimpin, #01-01, Singapore 577180

Open from Mon - Fri, 8.30am - 5.30pm (Closed on Sat, Sun and PH).

Customer Care Hotline

Phone: +65 6751 5000

Monday to Friday: 9am to 6pm Saturday: 9am to 1pm (Closed on Sun and PH)

Help is on the way

Arrange a visit for any date and time convenient for you.

Locate the rating plate

Identify your appliance to find your E-Nr (model) and FD (producion) number. You need these for product registration and booking your repair service.