Home Appliances
Bosch repair services
Bosch sets the same high standards for the quality of its customer service as for its home appliances. And with many years of experience and a large service network, the Bosch Home Appliances Service stands for realiability, sustainability and expertise. Our Bosch service experts repair dishwashers, washing machines, ovens, cooktops, refrigerators, freezers or any other major domestic Bosch home appliance. Bosch service engineers will come directly to your home to analyse any possible damage and correct all faults on-site. In addition, they will come with the correct spare parts, if needed, and they will provide expertise, advice and support to prevent troubles in the future.
Please check out the repair options for your Bosch home appliances.
Repair options:
Book a Repair Visit Online
Please enter the model number (E-Nr) for your appliance, or select a registered appliance from your MyBosch account.
The model number is required to help us prepare our engineer as best as possible with the spare parts needed to repair your appliance.
If your appliance is covered by an Extended Warranty purchased from Bosch directly or with a retailer, please do not book a repair visit online.
Please call our customer care at 6751 5000 to book an appointment.
For repair of small appliance, please walk in to our Customer Care Centre.
Enter your appliance model number
Enter your appliance model number
Log into your MyBosch account and select a registered appliance
Login with SingleKey ID
Bosch Home Appliances service hotline
Please call 6751 5000 and our customer care consultant will assist you further with booking an engineer visit.
Our call centre is open:
- Monday to Friday: 9am to 6pm
- Saturday: 9am to 1pm
- Sunday and PH: Closed
Please be aware that our online booking tool to arrange the visit of an engineer is available 24/7.
Frequently Asked Questions
We have provided answers to the most frequently asked questions about the Bosch repair service below.
How much will my repair cost?
If your Bosch appliance has a manufacturing or material fault and it is under the two year manufacturer's warranty or the Bosch Extended Warranty, your repair will be free of charge subject to our warranty terms and conditions.
Manufacturer's Warranty terms and conditions
Bosch Extended Warranty terms and conditions
Repair fee: SGD150 (inclusive of GST) per appliance
What if I have a Bosch Extended Warranty for my appliance?
If you have a valid Bosch extended warranty, please call our customer care centre directly. Please do not book your repair visit online as you may be charged for the cost of your repair instead of being covered by the extended warranty.
Please have your appliance's model number (E-Nr), FD number and purchase date ready prior to calling us.
6751 5000
Monday to Friday: 9am to 6pm
Saturday: 9am to 1pm (Closed on Sun and PH)
Who will be repairing my appliance?
Repairs are carried out by our own engineers and our pool of approved service partners. They are well trained by us, which gives them unrivalled knowledge and expertise with our Bosch appliances.
What appliances do you repair?
Our engineers can repair large Bosch appliances such as washing machines, tumble dryers, washer dryers, dishwashers, fridges, freezers, wine coolers, ovens, hobs, cooker hoods, warming drawers and integrated coffee machines.
Small Bosch appliance, such as kettles, toasters, coffee machines, kitchen machines, food processors, blenders, mixers, irons and vacuum cleaners are repaired in our workshop. If you need a repair on a small Bosch appliance, please call our customer care centre.
6751 5000
Monday to Friday: 9am to 6pm
Saturday: 9am to 1pm (Closed on Sun and PH)
How can I pay for my repair?
Repair payment can be made to the engineer on the day of your repair via credit card, cash or PayNow. In some cases, a pre-payment will be requested prior to the repair visit.
When do you do repairs?
Our engineers can repair your Bosch appliances on weekdays, but some weekend appointments are available.
Do you use original spare parts?
Our engineers will only replace any faulty parts with original replacements parts from our German warehouse, and we store parts for up to ten years after producing an appliance.
